4 Ways for Companies to Remain Authentic in the Age of Technology

first_imgA few weeks ago, Google presented a demo of a new AI system called Duplex. Duplex is an extension of Google Assistant that has the ability to communicate eerily like a human being. Listening to the recordings, there were times I wasn’t quite sure which speaker was human and which was a computer.Of course, robotic phone interactions are nothing new. We’ve all had to listen to a robot read off a list of extensions to reach the department we’re looking for, and we’ve seen chatbots become more prevalent for customer interactions over the past couple of years.But Google Duplex is different. It’s probably still years away from being ready for mass use, but to a lot of people, its development signals the end of interpersonal communication as we know it. Companies will adopt robots to replace call centers, while customers will use Duplex to make appointments and resolve issues. Pretty soon, it’ll just be robots talking to robots, and people will never interact with each other again…right?I’m not so convinced. Audiences seek out genuine experiences with the brands they trust and reward them with their loyalty and advocacy. From their first interactions with a company via its thought leadership content all the way through the remainder of the marketing process to sales, customer service, and everywhere in between, people want authentic interactions.Google has labored to create this robot that sounds exactly like a human being precisely because nobody wants to have a conversation with a robot. This tool (and others like it) suggest what people really want: authenticity.While I understand the concern of those who say Duplex and other AI-powered tools like it will eliminate the need for human interaction — and certainly agree that misuse of this technology could be dangerous — I still see Duplex as proof of the value consumers everywhere place on authenticity.Technology enables us to interact with customers more efficiently, but that doesn’t mean those interactions can’t also be authentic. Here are four ways companies can use technology while still remaining human:1. Personalize your tech.As humans, we’re a little obsessed with ourselves. We love it when others remember our names or details about our lives that we’ve shared with them. And we extend that positive feeling to brands when they do the same. Nearly 90 percent of consumers have said that personally relevant content makes them view a brand more favorably, and 78 percent said it makes them more likely to buy something.Thankfully, technology can allow you to create those personal touches while still automating contact with customers. There are plenty of customer relationship management tools and even chatbots that help brands communicate with audience members in ways that feel deeply personal but don’t drain all your time and resources. If you want to take advantage of the efficiency tech has to offer while remaining authentic, then your first step is to get personal.2. Make good first impressions.I’m sure you’ve heard that it takes just seven seconds to make a first impression, but did you know that first impressions remain engrained in people’s minds for months? This is true of interpersonal relationships, and it’s also true of interactions between your company and its customers.If a customer contacts your company for help with a problem, only to be greeted and assisted by a robotic voice or an automatic email, you won’t be making a good first impression. He may be hesitant to reach out for further assistance, or he might even be slow to trust the human employees who eventually do come to his aid.This doesn’t mean you should avoid technology for fear of turning off customers. It simply means that real interactions should take priority, especially for newer customers who are still getting to know you.It might be wise to assign your customers human points of contact and introduce them to automated service options as you build trust with them. This ensures your customers have a positive first impression of both your company and the automated service. When a trusted person recommends using an automated service, customers will be more inclined to use and be patient with the technology, and that’s a win for everyone.3. Be transparent when robots are involved.This may not be a huge issue right now, but Google Duplex certainly signals that it will be in the future: If you’re going to use technology like this, you need to let the people interacting with it know that it’s not a real person.As I said earlier, when I listened to Duplex book a haircut, it honestly was difficult to tell at times which voice belonged to the robot, and I guarantee the person on the other end of the line had no clue to whom (or what) she was speaking. In a few years, these conversations will be the norm. You and I will converse with robots without even realizing it.Utilizing this AI technology may save businesses a lot of money, but the truth is that people don’t trust robots as much as or in the same way that they do other human beings. And if that’s the case, people won’t trust companies that blur the lines between robots and human beings.4. Don’t overdo it.A few weeks ago, I was expecting a package that never arrived at my home. The tracking number indicated the package was delivered, but I never saw it, so I called the shipper to see whether I could get more information. The robot on the line repeated what I already knew and directed me to check the website (where I had just been) for more information. I was never given the option to speak to a real person, and I ended up in a loop with no clear help in sight.Thankfully, a neighbor had been holding my package and brought it by later that day, but the experience left a sour taste in my mouth. Nothing is more frustrating than a company forcing its customers to use technology when they don’t want to and when it doesn’t create more value in the customer relationship. The last key to authenticity when using technology in your business? Don’t overdo it. Don’t feel as though you must use a technology simply because it exists. Use it when it benefits your business and benefits your customers.We are seeing new and exciting technological advances every day. Many of these will be brought into the business world, but it’s important that companies never allow technologies to diminish their ability to be authentic and transparent with their customers. These four tips will ensure that business leaders can maintain authenticity while embracing technologies that will push their businesses forward. John HallCo-founder of Influence & Co. and Keynote Speaker AI is Not the Holy Grail of Sales, at Least Not… John Hall is the CEO of Influence & Co., a keynote speaker, and the author of “Top of Mind.” How Self-Service Technology Can Boost Startup G… Tags:#AI#artificial intellgence#authenticity#customer relationship#customer service#Duplex#Google#tech adoption With This One Question, You’ll Never Need an Ic… Related Posts Man or Machine? For Better Customer Service, Us…last_img read more

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The unlikely social media heroes of Kashmir

first_imgAs a young Kashmir-based advocate A.S. Majid (name changed) takes up the Facebook-linked quiz ‘Which rebel best suits your personality?’, the web-based reply sets off a long thread of debate. The reply has likened him with the deceased Hizbul Mujahideen commander Burhan Wani, whose killing in 2016 set off a cycle of violence. The Facebook-linked quiz has held netizens, especially the young population in the Valley, in a sway as scores of profiles pop up on searching the quiz.“When I took up the quiz, I was not sure about the reply. I thought it will throw up some comic character while relating to my personality. Instead, I found Wani. I was pleasantly surprised. Slain Wani did impact our lives in many ways,” said Mr. Majid, adding, “Many of my friends too took up the quiz. But not many were ‘Burhan Wani’.”The quiz mostly correlates netizens’ personalities with the slain militant commanders of 2017, like Hizb-ul Mujahideen’s Sabzar Bhat, Lashkar-e-Taiba’s Abu Dujana and Wani. The name of Zakir Musa of the Ansar Ghazwat-ul-Hind, a group that is believed to have links with the al-Qaeda, also comes up as an option. The faces of all these commanders have been popular online. The quiz, created by an unknown person whose profile is named Devil’x Dadd, was curated on Facebook, with youngsters hooking up to know the results. A website, testony.com, allows netizens to create their own quiz and supports the search system that throws up the results locally.“This year has been a tough year during which militancy was not only fought on the ground but off-ground too, that is, on online social media. From customised phone applications to producing online films to roping in youth into militancy, social media and the Internet have turned into a potent weapon to galvanise support for militancy in Kashmir,” explained a counter-insurgency police official.The official revealed that over 2,000 Twitter handles that champion “the Kashmir issue” are operated from overseas locations. “Such a quiz is easy to set up overseas without attracting action. It is worrying,” said the police official.Kashmir’s leading psychiatrist Dr. Arshad Hussian, a professor at the Government Medical College, Srinagar, explains the phenomena thus: “Teens tend to look for heroes in every society. Before militancy in Kashmir, comic heroes like Robin Hood or Chacha Chaudhary were popular among youngsters. Heroes emerge from a socio-political context. Kashmir being a conflict zone with militant figures dominating the daily narrative, teens are pulled towards their persona. Most of those who took up the quiz may not become militants, but it shows who are the fast-emerging heroes.”Ruling People’s Democratic Party youth wing leader Waheed-ur-Rehman Parra is aware of the challenge before the government, especially given that youth constitute 69% of the total population in Jammu and Kashmir. ‘A sense of defeat’ “Youth [in Kashmir] live with a sense of defeat and do not aspire to be happy. It is a challenge: why do young people see dignity in death and volunteer for death? Many youth in Kashmir see and visualise dignity in death and volunteer for militancy,” he added.Mr. Parra said the government in J&K was reaching out to the youth from the village level onward. “We are trying to listen to the youth to create a participatory process,” he said.last_img read more

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Cabinet Approves Agreement Of Simplification Of Visa Between India, South Africa

first_imgChaired by Prime Minister Narendra Modi, the cabinet has approved the signing of agreement aiming to facilitate the issuance of multiple entry visa to nationals of the two countries who wish to travel to the territory of the other country for tourism, medical, business and official purpose.Read it at Business Standard Related Itemslast_img

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Mike Myers set to beef up Jones Cup-bound Gilas squad

first_imgMike Myers. Tristan Tamayo/INQUIRER.netIf things work in Gilas Pilipinas’ favor, Mike Myers will reinforce the national team which will see action in the 2017 William Jones Cup in Taiwan.Coach Chot Reyes shared the team’s plans as Gilas will use the invitational tournament, slated on late July, as the squad’s buildup for the 2017 Southeast Asian Games in Kuala Lumpur, Malaysia in August.ADVERTISEMENT Jordan delivers on promise: 2 Cobra choppers now in PH WATCH: Firefighters rescue baby seal found in parking garage “For now, everyone that we could bring in, of course, are possible candidates. The urgent thing is for us to get an import or a naturalized player possible for the Jones Cup,” said Reyes.On Myers’ part, he welcomed the potential plans Reyes laid out for him as he relishes this rare chance to work out with the Philippine national team,“If that’s what they want me to be, I’ll be ready to play here. I’ll be ready to help and show my talent. I’ll be ready for the games and I’ll be here to help out this team,” said the 6-foot-9 forward.ADVERTISEMENT 1 dead in Cavite blast, fire Heart Evangelista admits she’s pregnant… with chicken Lacson: SEA Games fund put in foundation like ‘Napoles case’ Sports Related Videospowered by AdSparcRead Next Robredo: True leaders perform well despite having ‘uninspiring’ boss PLAY LIST 02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games01:44Philippines marks anniversary of massacre with calls for justice01:19Fire erupts in Barangay Tatalon in Quezon City01:07Trump talks impeachment while meeting NCAA athletes02:49World-class track facilities installed at NCC for SEA Games LATEST STORIEScenter_img World’s 50 Best Restaurants launches new drinking and dining guide Don’t miss out on the latest news and information. Heart Evangelista admits she’s pregnant… with chicken MOST READ Andre Paras continues to make impact for AMA “If things materialize, we’re thinking of bringing him with us in the Jones Cup,” he said.Myers is currently TNT’s stand-in import, the KaTropa’s insurance in case Joshua Smith’s foot injury worsens through the course of the 2017 PBA Commissioner’s Cup Finals.FEATURED STORIESSPORTSSEA Games: Biñan football stadium stands out in preparedness, completionSPORTSPrivate companies step in to help SEA Games hostingSPORTSMalditas save PH from shutoutReyes shared that Myers’ performance in the Thursday evening practice at Meralco Gym earned him a positive feedback from the national team’s coaching staff, putting him in the list as one of the possible naturalization prospects in the future.But he made it clear that the priority is to find an import for the Gilas squad in the Jones Cup. What ‘missteps’? View commentslast_img read more

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Rain or Shine dumps Alaska in Hontiveros, dela Cruz farewell

first_imgLaDontae Henton put up a game-high 20 points to lead Alaska.Sports Related Videospowered by AdSparcRead Next Winter storm threatens to scramble Thanksgiving travel plans Ethel Booba on hotel’s clarification that ‘kikiam’ is ‘chicken sausage’: ‘Kung di pa pansinin, baka isipin nila ok lang’ PBA IMAGESANTIPOLO—Rain or Shine put a damper on a couple of retirements after thrashing Alaska, 112-82, in the 2017 PBA Governors’ Cup Wednesday at Ynares Sports Center here.The Elasto Painters improved to 6-4 to strengthened their bid for the fourth spot in the standings while the Aces, who saw Dondon Hontiveros and Tony Dela Cruz play their final games, ended their season with a 3-8 card.ADVERTISEMENT Michael Jordan’s advice to newly-acquired Dwight Howard: ‘Play determined’ Rain or Shine broke the game wide open with a big second quarter run and a definitive 15-0 run to start the fourth capped by a jumper by Ronnie Matias for a 98-61 lead made sure Alaska stayed down for the count. “I just told the players that we will go up against Alaska and that they should play that they want to win,” said ROS head coach Caloy Garcia.FEATURED STORIESSPORTSSEA Games: Biñan football stadium stands out in preparedness, completionSPORTSPrivate companies step in to help SEA Games hostingSPORTSBoxers Pacquiao, Petecio torchbearers for SEA Games opening“We’re lucky that (Sonny) Thoss, Calvin (Abueva), and (Chris) Banchero didn’t play today but I still told my team to play at a hundred percent.”J’Nathan Bullock topscored for the Elasto Painters with 14 points while Chris Tiu filled up the stat sheets with nine points, eight rebounds, five assists, and two steals.  View comments Robredo: True leaders perform well despite having ‘uninspiring’ boss PLAY LIST 02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games01:44Philippines marks anniversary of massacre with calls for justice01:19Fire erupts in Barangay Tatalon in Quezon City01:07Trump talks impeachment while meeting NCAA athletes02:49World-class track facilities installed at NCC for SEA Games MOST READ Lacson: SEA Games fund put in foundation like ‘Napoles case’ Argentine bishop appears at court hearing on abuse charges ‘A complete lie:’ Drilon refutes ‘blabbermouth’ Salo’s claims Don’t miss out on the latest news and information. Trump to designate Mexican drug cartels as terrorist groups No more menthol cigarettes: New ban on tobacco, vape flavors Hotel says PH coach apologized for ‘kikiam for breakfast’ claim LATEST STORIESlast_img read more

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The Story of Amit Panghal: From Late-comer at Training to World-beater

first_imgNew Delhi: He is the first to a historic milestone in Indian boxing but there was a time when Amit Panghal would come in last. The last to knock on the training halls, the last to report back from camp leaves.The pint-sized dynamo from Rohtak became the first Indian male boxer to claim a silver medal at the World Championships, which concluded in Ekaterinburg, Russia on Saturday. Speaking to PTI, Panghal (52kg), an Asian Games and Asian Championships gold-medallist, recalled with hearty laughter the times he “frustrated” coaches with his approach, which meant carefree to him but reckless to them.”It’s true, I used to leave the camp on weekends (off days), I just didn’t have the patience. The coaches used to be furious at me but then that was me at that time. We just didn’t have enough chhutti (holidays) and I was always tempted to make the most of whatever I could manage,” the 23-year-old Indian Armyman said in a telephonic chat.”Oh, we used to be so frustrated with him. He wouldn’t come back from leave on time, wouldn’t show up for training on time. But then he had this amazing eye-catching game, we just couldn’t have given up on him despite the indiscipline,” recalled national coach C A Kuttappa.The time they speak of was 2016, and a year later Panghal made quite a statement with a bronze medal on debut in the Asian Championships.”I am so grateful to the coaches who didn’t give up on me. Because of their patience, I began taking my game more seriously and there came a time when I went home just once a month, that too after the coaches would tell me to take a break,” Panghal said.But old habits die hard and Kuttappa, who fondly calls Panghal bacchu (child), revealed that even at the just-concluded world championship Panghal showed up late once for a training session.”I told him to pay 1000 bucks and only then we would let him in,” he said with a chuckle.Panghal couldn’t help laughing about it either but he also pointed out a major change in his approach.”Now I am the last to leave the training hall. Everyone leaves but I keep at it, I force them (the coaches) to be with me even on off days for training. They tell me ‘bas kar yaar, hum jaa rahe hain ab’. My attitude to training has changed quite a lot but even now I am harassing coaches,” he quipped.”Earlier, I would leave (the training hall) without even cooling off but I am more patient now. I wait for my body to adapt before signing off. I adhere to the procedure with sincerity now,” he added.Speaking of adapting, Panghal has had to make major adjustments to excel in the 52kg category after a stellar run in the 49kg division. During the transition, he candidly confessed that he was unsure about how the change would pan out for him.”It hasn’t been as difficult as I first thought. But it has taken time for me to fit in,” he said.”Abhi bhi kahaan itna adjustment huwa hai (I haven’t adjusted completely). I am only 65 to 70 per cent there in realising my full potential. I have managed to add power in my punches to negate the height disadvantage. It’s crucial because I am mostly up against taller guys. But I am still a work in progress,” he added.Panghal prefers to be humble about his achievements, including unprecedented consecutive gold medals at the Strandja Memorial — one of Europe’s oldest and most fiercely competitive tournaments. He prefers to describe his phenomenal rise since 2017 a combination of some luck and loads of hard work.But Kuttappa said there is more than just luck and hard work working in the diminutive pugilist’s favour.”He is incredibly clever. He improvises without being told to. So, he can be aggressive when the situation demands but would prefer to counter-attack mostly. His strategy is dictated by how sprightly an opponent is facing,” the Dronacharya awardee said.”In his mind, he always has a plan B and it doesn’t need any of us to tell him when to switch to that,” he added.Panghal has no hesitation in saying, “I agree.””I am looking forward to securing my place in the Olympics next, it will be another first for me. Get the best of News18 delivered to your inbox – subscribe to News18 Daybreak. Follow News18.com on Twitter, Instagram, Facebook, Telegram, TikTok and on YouTube, and stay in the know with what’s happening in the world around you – in real time. Amit PanghalboxingIndiaIndian Boxing First Published: September 22, 2019, 7:56 AM ISTlast_img read more

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Boxing: Legendary Boxer Roy Jones Jr to train his own Boxing prodigy

first_imgAdvertisementFormer multiple division world champion Roy Jones Jr. has decided to train young talented boxer Michael Williams Jr. (6-0, 5 KOs) for his next upcoming bout.Williams Jr., a 19-year-old North Carolina native, already holds the UNBC championship. Although young, he displays notable poise and talent. This was tested early in his career when he moved up to face a bigger fighter.After being knocked down, he got up off the canvas, weathered the storm, and then finished his opponent. This is all part of the “150%” motto that is preached by his father/manager Michael Williams Sr.Williams Sr. is no stranger to the sport either, being a local star basketball player. He also trained in boxing and gained a lot of knowledge about the sport from his travels with former world champion Vivian Harris.Williams Jr. has been the beneficiary of this experience.  He also instilled a work ethic and framework for success into his son while guiding the young man’s career.Boxing is a sport where everything starts from the ground up. The harder you work, the better the results and more people will start to notice you.This formula instilled by Team Williams has caught the attention of Jones Jr, who has invited them to be a part of his stable.Also Read-Boxing: Irish Superstar Michael Conlan to return to US to continue his Boxing Career Advertisementlast_img read more

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Prithvi Shaw ruled out of 1st Test against Australia due to ankle injury

first_imgIndia opener Prithvi Shaw has been ruled out of the first Test against Australia with an ankle injury which he suffered during the ongoing warm-up match against Cricket Australia XI in Sydney, the Board of Control for Cricket in India (BCCI) confirmed shortly after the cricketer was sent to the hospital for scans.Shaw was in pain and immediately grabbed his lower left leg after attempting to take a catch on the boundary. The 19-year-old was then carried off the ground by two members of the support staff.The Board of Control for Cricket in India (BCCI) later tweeted to confirm the news.”Prithvi Shaw ruled out of First Test against Australia in Adelaide,” BCCI tweeted.UPDATE: Prithvi Shaw ruled out of first Test against Australia in Adelaide. Full details here —> https://t.co/bKZRSodVyR pic.twitter.com/gqFWUJKxNfBCCI (@BCCI) November 30, 2018″Shaw underwent scans this morning and the reports revealed a lateral ligament injury. He will undergo an intensive rehabilitation program to hasten the recovery and be available for selection at the earliest,” the board stated.Shaw was all set to be included in the playing XI for the first match starting December 6 but now Murali Vijay and KL Rahul will have to open the innings in the teenager’s absence. Shaw had to be carried off the field by two members of the Indian support staff (AP Photo)Vijay has been out of the squad since the second Test against England in London in August while Rahul is woefully out of form and is averaging just over 24 this year in the longest format. He even failed in this warm-up match after getting out for 3.advertisementShaw meanwhile, recently scored a century on Test debut last month and scored 237 runs overall in the two Test matches that he played against the West Indies.Five players scored half-centuries for India as the tourists finally got their scheduled four-day match under way Thursday after rain washed out play on the first day.India made 358 at the Sydney Cricket Ground, while a Cricket Australia XI was 24 without loss in reply late Thursday.Prithvi Shaw top-scored for India with 66 while captain Virat Kohli added 64.The 19-year-old Shaw scored a century on test debut last month and is expected to open the batting at Adelaide Oval next week in the first test against Australia. The right-hander stroked 11 boundaries.CA XI captain Sam Whiteman won the toss and decided to bowl.The match was only originally scheduled for three days before Cricket Australia (CA) agreed to add Wednesday’s earlier start at India’s request.The first of the four-test series begins Dec. 6 in Adelaide. The teams play the final test beginning Jan. 3 at the SCG, with others at Perth and Melbourne in between.Also Read | Prithvi Shaw carried off the field with ankle injury in India’s Test warm-up matchAlso Read | Hardik Pandya asked to prove fitness by National Cricket AcademyAlso Read | Virat Kohli slammed after wearing shorts for toss at Test warm-uplast_img read more

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India qualify for World Cup semi-finals for 7th time

first_img Ajay Tiwari BirminghamJuly 2, 2019UPDATED: July 2, 2019 23:54 IST Virat Kohli and his teammates celebrate India’s win over Bangladesh (Reuters)HIGHLIGHTSIndia beat Bangladesh by 28 runs at Edgbaston to qualify for the World Cup 2019 semi-finalsIt will be the 3rd successive semi-final appearance for India in World CupsOnly Australia have played in more World Cup semi-finalsIndia beat Bangladesh in their penultimate league match of World Cup 2019 in Birmingham to sail into the semi-finals on Tuesday. This is the 3rd time in succession that India have qualified for the last-4 stage of the sport’s most prestigious tournament.Incidentally, it’s also the 7th time in 12 editions of the World Cup that India have reached the semis – 1983, 1987, 1996, 2003, 2011, 2015 being the other instances. Notably India have prevailed in 3 out of the 7 semi-final appearances while going on to win the title twice.The latest qualification also marks the most fruitful decade for India at the World Cup as they have not missed out on a semi-final spot even once since the 2011 edition.Comparing India’s achievement with the other teams, one finds Australia being the only side to have had more semi-final qualifications – 8 times and their neighbours New Zealand tying India with 7.The 1st time India reached the semis of a World Cup was also the same year they lifted their maiden trophy under Kapil Dev. Over the next few days, India will be hoping for similar returns to that of the 2011 World Cup where they beat arch rivals Pakistan to claim a place in the final at Wankhede. The rest as everyone knows is history. Four years later, they remained unbeaten till the semis before being defeated by eventual winners Australia.India’s dominance in the ODI format in the past decade is also evident from the fact that the World Cup 2019 semis qualification marks the 6th consecutive ICC event where India have reached this stage, beginning at the Champions Trophy 2013.advertisementHere is the list of all these ICC events:Champions Trophy 2013 (Winner)World T20 2014 (Runners up)World Cup 2015 (Semifinal)World T20 2016 (Semifinal)Champions Trophy 2017 (Runners up)World Cup 2019 (Semifinal)*India will next play Sri Lanka on July 6 in their last league game before playing in the semi-finals. India’s opponents during the semis are not yet decided as the qualification scenarios for the 2 teams apart from Australia and India will only get clearer over the next few matches.Also Read | World Cup 2019: Rohit Sharma, Hardik Pandya star as India beat Bangladesh to enter semi-finalsAlso Read | Rohit Sharma-KL Rahul set new World Cup record for IndiaFor sports news, updates, live scores and cricket fixtures, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for Sports news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byAjay Tiwari Tags :Follow World Cup 2019Follow World Cup semi-finalFollow India vs Bangladesh Next India qualify for World Cup semi-finals for 7th timeAfter beating Bangladesh in a high-scoring game at Edgbaston on Tuesday, India have qualified for the semi-finals of the World Cup 2019, making it overall the 7th time that the side have qualified for the last-4 stage of the big-ticket tournament.advertisementlast_img read more

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Sanjay Bangar opens up on MS Dhoni’s batting position in World Cup semi-final

first_img Indo-Asian News Service New DelhiAugust 2, 2019UPDATED: August 2, 2019 13:24 IST MS Dhoni’s fifty went in vain as India lost the World Cup semi-final to New Zealand (Reuters Photo)HIGHLIGHTSMS Dhoni was held back even as India lost their top-order cheaply vs New ZealandDhoni walked in at No. 7 and hit a fifty that went in vainBangar said it was a collective decision to hold back MS Dhoni in the tense run chaseIndia batting coach Sanjay Bangar has revealed that it wasn’t his decision alone to send wicketkeeper-batsman M.S. Dhoni to bat at number seven during the World Cup semi-final against New Zealand which India lost on July 9.In the first semi-final which was played over two days due to rain in Manchester, India restricted the Black Caps to 239/8 in 50 overs. But chasing the modest 240 for a place in the final, India were blown away by the Kiwi bowlers led by Matt Henry (3/37) on the reserve day.India lost four top order batsmen for just 24 runs inside 10 overs before Ravindra Jadeja (77) and Dhoni (50) shared a 116-run seventh wicket stand to raise hopes of an unlikely victory. However, it wasn’t enough in the end as India fell short by 18 runs and bowed out of the competition.But Dhoni was sent in to bat after Dinesh Karthik who came in at No. 5 followed by Hardik Pandya, raising quite a few eyebrows.”I am really flattered that people are looking at me from this angle because I am not the sole decision-making authority. Believe me, we assess and go through a lot of situations,” said Bangar in an interview to Hindustan Times.The batting coach, who took charge in 2014 and has guided the team in 50 Tests and 119 ODIs, insisted that at the start of the World Cup campaign, specific roles were given to the batting group.”We had also decided that we would have to be flexible in the middle order as far as No. 5, 6 and 7 were concerned because we were looking to maximise the 30-40 over slab,” he said.advertisement”And, the individuals were well aware of it. Virat (Kohli) also stated in his press conference after the semi-finals that after the Afghanistan game, it was decided that Dhoni could bat a little lower down (till that point he had batted at No 5), so that he could play post the 35th over as he could accelerate in the death overs and also take care of the lower order with his experience. So, he was slated to bat at No 6 in the semis.”Dinesh Karthik was promoted to No 5 after consultations in the changing room to stem the fall of wickets and resurrect the innings and leave Dhoni, our most experienced player, to do the finisher’s job.”Ravi Shastri has categorically stated that it was a team decision. So, I fail to understand why this perception that the decision to send Dhoni at No. 7 was solely mine,” he added.After India’s exit, head coach Shastri had also stated that it was a team decision to send Dhoni at number seven. “It was a team decision. Everyone was in with it — and it was a simple decision, too. Last thing you wanted was Dhoni coming out to bat early and getting out — that would have killed the chase,” Shastri had said.”We needed his experience later. He is the greatest finisher of all times — and it would have been criminal to not make use of him in that way. The whole team was clear on it,” he reasoned.India had gone into the tournament as one of the favourites to lift the crown. Throughout the group stages of the 10-team event, the Men in Blue played true to their favourites tag and finished at the top with 15 points from nine matches.Bangar also said that like every other Indian, the team was “extremely disappointed with the semi-final exit”, but were “proud of the brand of cricket played”.Also Read | Virat Kohli gives his verdict on Cristiano Ronaldo-Lionel Messi debateAlso See:For sports news, updates, live scores and cricket fixtures, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for Sports news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byAkshay Ramesh Tags :Follow Sanjay BangarFollow Ravi ShastriFollow MS DhoniFollow ICC Cricket World Cup 2019 Sanjay Bangar opens up on MS Dhoni’s batting position in World Cup semi-finalMS Dhoni batted at No. 7 after India lost its top-order cheaply in the World Cup 2019 semi-final against New Zealand. Dhoni and Ravindra Jadeja added 116 for the 7th wicket but India fell short by 18 runs.advertisementlast_img read more

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Gas company files injunction to remove Mikmaw from land

first_imgamoore@aptn.ca@angelharksen Angel MooreAPTN NewsAlton Gas has filed an injunction to remove water protectors camped at its work site since 2017.The company wants to store natural gas in underground caverns, which would mean releasing salty brine every day into the Sipekne’katik River.The protectors say this will permanently damage the river and are concerned environmental regulations will not be met. They also say it is a violation of the Fisheries Act to release a deleterious substance into the river where the fish will be harmed.Water protector Michell Paul says they are holding Alton Gas accountable.“The law itself was not followed, so how can you petition to the courts to pursue a law against us, when we’re just doing what we are supposed to be doing?” said Paul.The lawyer for Alton Gas, Robert Grant, was not available to comment at the hearing.In court, he said the company was following all regulations and procedures and the injunction was about trespassing.He said employees’ safety was threatened at the project site by protesters using profanity and being aggressive.As a result, he said Alton Gas had no choice but to file an injunction to ensure workers’ safety and access.The protectors say they are peaceful and have never threatened any of the workers.Historical significanceThey say they are protecting a river that is historically significant, has been traditionally fished and used as a transportation route for generations.Doreen Bernard is one of the grassroots grandmothers opposed to the project. She hopes regulations will be enforced to protect the environment.But in the meantime, she says they are following traditional law.“We are not trespassers on our own land. This is unceded Mi’kma’ki and we have to protect the waters,” she said.Treaty rights were also challenged by Grant. He said rights cannot be upheld by individuals.But the protector’s lawyer, James Klaassen, said treaty rights were being exercised on behalf of the community.“They are doing it on behalf of the collective and asked to do so by the collective,” said Klassen, “and so, in that sense, they do have a right and an ability and in this case a duty to do it.”The protectors are hopeful the court will consider treaty laws.“We look forward to the next court date and …asserting our treaty and title on the Sipekne’katik River,” said Paul.The judge’s decision is expected next week.last_img read more

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USChina trade dispute weighing on retail sector

Pressure from the trade dispute between the U.S. and China is weighing on the retail sector, with shares of many in the industry falling in premarket trading on Thursday.Retailers have seen their shares seesaw this week as they express concern over tariffs squeezing their businesses. The latest is PVH Corp., owner of the Calvin Klein and Tommy Hilfiger brands, which said late Wednesday that it was cutting its full-year adjusted earnings forecast partly because of the U.S.-China trade dispute.“The volatile and challenging macroeconomic backdrop has continued into the second quarter, with particular softness across the U.S. and China retail landscape,” PVH Chairman and CEO Emanuel Chirico said in a statement.Shares of PVH dropped 10.5 per cent before the market open Thursday, after sliding 7.2 per cent this week.Retail sales have been on a seesaw pattern in 2019. The Commerce Department reported earlier this month that after a big jump of 1.7% in March, U.S. retail sales declined 0.2% in April as Americans cut back their spending on clothes, appliances, and home and garden supplies.Executives from a wide array of stores from Walmart to Kohl’s said on conference calls with analysts the past few weeks that they remain optimistic about the financial health of the consumer, citing low unemployment and a strong economy. But shoppers could balk at paying higher prices on things they don’t need, especially those in the lower income bracket who are sensitive to any cost increases.Last week Foot Locker Inc. and more than 170 shoe and retail companies, including Adidas and Nike, sent a letter to President Donald Trump urging him not to double down on new tariffs as the trade dispute with China drags on. Foot Locker’s stock, down 6.5% in the week to date, fell slightly in the premarket.The world’s two biggest economies have been locked in a standoff for months over allegations that China deploys predatory tactics — including stealing trade secrets and forcing foreign companies to hand over technology — in a drive to supplant U.S. technological dominance.China’s state media warned on Wednesday that Beijing could cut America off from exotic minerals that are widely used in electric cars and mobile phones as it faces new trade sanctions and a U.S. clampdown on its top telecommunications company, Huawei.The U.S. has imposed 25% tariffs on $250 billion in Chinese imports and is planning to tax the $300 billion in imports that have so far been spared including toys, shirts, household goods and sneakers.Dollar Tree said Thursday that its fiscal 2019 forecast doesn’t include the potential tariffs tied to the next list of targeted goods.“If tariffs on (those products) are implemented, we expect that it will be impactful to both our business, and especially to consumers in general,” President and CEO Gary Philbin said in a statement.Dollar Tree Inc.’s stock, which has dipped 3.2 per cent this week, slid 5.6 per cent in premarket trading.The Associated Press read more

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Musgrave trial continues

00:00:00 | 00:00:00::Projekktor V1.3.09 A witness at the Brandon Musgrave murder trial testified Friday that she made eye contact with Musgrave at the house party where he died before two men on trial started shooting their guns. Musgrave was shot in the head.Her identity has been protected by a court ban, but she says she also met one of the men now charged with killing Musgrave and wounding two others that night. She also testified that Tyrone Chambers gave her a different name. She said Chambers was flirting with her harmlessly earlier in the night but then he became angry over the refusal of another partygoer to change the music. She watched him take a sock-covered gun out of his pocket, wave it around, and say, ‘I can end this party right now.’ She saw Chambers’ friend, the other accused Joshua Warner, pull out a gun, and then she saw Musgrave get hit in the head with a bullet and land at her feet. Friends didn’t see Musgrave’s injury until they pulled off his hat, and the blood poured. Court heard similar testimony earlier from Ted Tsibu-Darkoh, who was shot in the upper shoulder. Pictures of his blood-covered white t-shirt, bloody shoes, and the bullet have become court exhibits. read more

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Libya Security Council urges parties to endorse and sign political agreement

Libya has been plagued by factional fighting since the 2011 revolution, with the situation continuing to deteriorate in recent months amid significant political fragmentation and violence. Following broad consultations facilitated by UN Special Representative Bernardino León, it was announced last week that a national unity government could be proposed, which included Fayez Sarraj for the position of Prime Minister. He is current a Member of Parliament at the House of Representatives from Tripoli. In a statement issued today, the members of the Security Council stressed that “the Agreement offers a real prospect for resolving Libya’s political, security, and institutional crises.” They also noted that the Libya Sanctions Committee “is prepared to designate those who threaten Libya’s peace, stability and security or who undermine the successful completion of its political transition,” while reaffirming their strong commitment to the “sovereignty, independence, territorial integrity and national unity of Libya.” read more

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John Van Nostrand Dorr joins the IM Technology Hall of Fame Concentration

first_imgJ.V.N. Dorr’s first development was  the Dorr classifier.  John Dorr was one of the great inventors of methods to process solid particles and he was quick to take these methods from ideas to operating practice.Wet ball mills were being tested on the gold ores in South Africa and copper ores in Arizona and the Dorr classifier made continuous closed circuit grinding a reality. The ball mill – rake  classifier circuit (spiral classifiers were also used) were used for 50 years until the development of better pumps enabled hydrocyclones to replace mechanical classifiers.John Dorr invented other machines which were widely used for processing minerals, for example the Dorr continuous thickener and the Dorr agitator, but it was the classifier which transformed the technology.In 1910 the Dorr Cyanide Machinery Co was formed to become in 1916 the Dorr Co, Engineers. The technological developments in ore dressing and wet metallurgy during the 1920s greatly increased the demands for Dorr machinery and engineering services in this country and abroad and territorial growth began. The Dorr Co built offices in many cities. Originally its business was related directly to the cyanidation of gold and silver ores in the US and in Mexico. The iron, lead, copper, phosphate, and sand fields were also entered in a small way. Ultimately not only all of wet metallurgy, but also most of heavy chemical and industrial processing, sugar manufacture, and sewage, water, and trade-waste treatment became Dorr customers.John Dorr, in association with Francis Bosqui, published two editions of “Cyanidation and Concentration of Gold and Silver Ores”. This was a seminal book for mineral processors.Dorr-Oliver ultimately became part of FLSmidth.last_img read more

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Early home learning improves kids grades

first_imgThe positive effects of a rich home learning environment during a child’s early years continue into adolescence and help improve test scores later in life, says a study. Published in School Effectiveness and School Improvement, the research shows pre-schoolers whose parents regularly read and talked about books with them scored better on math tests at age 12. “Our results underline the great importance of exposing children to books for development not just in literacy but numeracy too: early language skills not only improve a child’s reading but also boost mathematical ability,” said the study lead author Simone Lehrl from University of Bamberg. Also Read – Add new books to your shelfFor the findings, researchers studied 229 German children from age three until secondary school and participants’ literacy and numeracy skills were tested annually in their three years of preschool (ages 3-5) and again when they were 12 or 13 years old. They found that children gained from home stimulation in their preschool years in literacy, language and arithmetic skills which, in turn, led to higher outcomes in reading and mathematical skills in secondary school, regardless of the home learning environment then. Also Read – Over 2 hours screen time daily will make your kids impulsive”Encouraging caregivers to engage with their children in direct literacy activities, shared book reading and advanced verbal interactions during reading and to include language and mathematical content during these activities, should promote children’s reading and mathematical abilities in secondary school. Such experiences lay a strong foundation for later school success,” Lehrl said. According to the researchers, the effect also worked the other way with the quality of parent-child interaction regarding mathematics also improving children’s language skills.last_img read more

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5 terror suspects from UK appear in US courts

first_img Sponsored Stories The 54-year-old, white-haired Al-Masri exposed both of his arms through his short-sleeved prison shirt. His court-appointed lawyer, Sabrina Shroff, asked that al-Masri, indicted under the name Mustafa Kamel Mustafa, have his prosthetics immediately returned “so he can use his arms.”In the 1990s, al-Masri turned London’s Finsbury Park Mosque into a training ground for extremist Islamists, attracting men including Sept. 11 conspirator Zacarias Moussaoui and “shoe bomber” Richard Reid.Al-Masri _ jailed since 2004 in Britain on separate charges _ was flown overnight to New York from London along with four others accused of U.S. embassy bombings in Africa and with helping terror operations in Afghanistan and Chechnya. The men, who could all face life in prison, have been battling extradition for between eight to 14 years.U.S. Attorney Preet Bharara called the extraditions “a watershed moment in our nation’s efforts to eradicate terrorism.”“As is charged, these are men who were at the nerve centers of al-Qaida’s acts of terror, and they caused blood to be shed, lives to be lost, and families to be shattered.”In New York’s federal court, Khaled al-Fawwaz and Adel Abdul Bary, entered not guilty pleas to charges that they participated in the bombings of embassies in Tanzania and Kenya in 1998. The attacks killed 224 people, including 12 Americans. They were indicted in a case that also charged Osama bin Laden. Top Stories The difference between men and women when it comes to pain Bottoms up! Enjoy a cold one for International Beer Day Early signs of cataracts in your parents and how to help The overnight trip to the United States came after a multiyear extradition fight that ended Friday, when Britain’s High Court ruled that the men had no more grounds for appeal and could be sent to the U.S. immediately.“I’m absolutely delighted that Abu Hamza is now out of this country,” British Prime Minister David Cameron said. “Like the rest of the public, I’m sick to the back teeth of people who come here, threaten our country, who stay at vast expense to the taxpayer and we can’t get rid of them.”“I’m delighted on this occasion we’ve managed to send this person off to a country where he will face justice,” he added.Al-Masri has been in a British jail since 2004 on charges of inciting racial hatred and encouraging followers to kill non-Muslims.While al-Masri has been portrayed in the British media as one of the most dangerous men in the country, the case against Ahmad in Connecticut has raised concerns among legal experts and human rights advocates.Some lawyers and lawmakers have expressed concerns because Britain agreed to extradite the London computer expert even though his alleged crimes were committed in Britain; British courts declined to prosecute him for lack of evidence. Ahmad and Ahsan are accused of running websites to support Afghanistan’s ousted Taliban regime, Chechen rebels and associated terrorist groups. In New Haven, Conn., Syed Talha Ahsan, 33, and Babar Ahmad, 38, entered not guilty pleas to charges that they provided terrorists in Afghanistan and Chechnya with cash, recruits and equipment.Al-Masri, a one-time nightclub bouncer, entered no plea, saying only “I do” when he was asked by U.S. Magistrate Judge Frank Maas whether he swears that his financial affidavit used to determine if he qualifies for a court-appointed lawyer was correct.Shroff told Maas that al-Masri needed use of his arms. “Otherwise, he will not be able to function in a civilized manner.”She also asked for a dictating machine, saying he can’t take notes, the return of his diabetes medication and special shoes that prevent him from slipping. She said he will need a special diet and a full medical evaluation in prison.Al-Masri peered through glasses as he consulted with Shroff and another court-appointed lawyer, Jerrod Thompson-Hicks, in a proceeding that lasted less than 15 minutes.Al-Masri has one eye and claims to have lost his hands fighting the Soviets in Afghanistan. His lawyers in England said he suffers from depression, chronic sleep deprivation, diabetes and other ailments. Construction begins on Chandler hospital expansion projectcenter_img Comments   Share   Mary Coyle ice cream to reopen in central Phoenix Associated PressNEW YORK (AP) – An extremist Egyptian-born preacher entered a U.S. courtroom Saturday for the first time to face multiple terrorism charges, complaining that his prosthetic hooks, medication and special shoes were taken away from him. The preacher was one of five terror defendants rounded up in Britain and extradited overnight to the U.S.Abu Hamza al-Masri was surrounded by several marshals in a Manhattan courtroom as he faced charges he conspired with Seattle men to set up a terrorist training camp in Oregon and helped abduct 16 hostages, two of them American tourists, in Yemen in 1998. 4 sleep positions for men and what they mean Former Arizona Rep. Don Shooter shows health improvement “I don’t think he slept at all” on the overnight flight and hadn’t eaten since arriving in New York at 2:40 a.m., Shroff said outside court. Still, she added, “He seemed very much like a gentleman.”Shroff and Thompson-Hicks also represented al-Fawwaz, 50, a citizen of Saudi Arabia. Thompson-Hicks said he was concerned whether his client would be properly treated for hypertension and high blood pressure. Attorney Andrew Patel, representing Bary, 52, an Egyptian citizen, said his client needed asthma medicine and treatment for other medical issues.Patel, who declined to comment afterward, told Maas that Bary reserved the right to request bail in the future.Four others who were tried in 2001 in the August 1998 bombings in Kenya and Tanzania are serving life sentences.Ahsan, 33, and Ahmad, 38, were kept detained while they await trial in Connecticut, where an Internet service provider was allegedly used to host a website. Their lawyers declined to comment.Ahmad made efforts to secure GPS devices, Kevlar helmets, night vision goggles, ballistic vests and camouflage uniforms, prosecutors said.Al-Masri is not the first Egyptian-born preacher to be brought to Manhattan for trial. A blind sheik, Omar Abdel-Rahman, is serving a life sentence after he was convicted in 1995 in a plot to assassinate then-Egyptian President Hosni Mubarak and in another to blow up New York landmarks, including the United Nations and two tunnels and a bridge linking New Jersey to Manhattan. Abdel-Rahman has numerous health issues, including heart trouble. ___Christoffersen reported from New Haven, Conn. Associated Press writers Jill Lawless and Sylvia Hui in London contributed to this report.(Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)last_img read more

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