Telephone Tech Support Scams Continue to Rise

first_imgOn April 5, 2016, the Federal Trade Commission (FTC) released an alert on tech-support themed telephone scams. They suggest:Don’t give control of your computer to anyone who calls you offering to “fix” your computer.Never give out or confirm your financial or sensitive information to anyone who contacts you.Getting pressure to act immediately? That’s a sure sign of a scam. Hang up.If you have concerns, contact your security software company directly. Use contact information you know is right, not what the caller gives you.As we noted here for our customers last year, we have set up a form through which you can report when someone pretending to be from Dell tries to trick you into giving up private information or downloading software to your computer. We now also have a phone number you can call (8am-5pm Central) to report these scams to us: 866-453-1742. If you have already filled out the form, there is no need to call. It is simply an alternate way to deliver the same information to us. This information is securely sent directly to our team that investigates these issues.Increasingly, we are hearing that the phone scammers appear to have Dell-centric information, such as service tags, but we have no indication that customer information used in the scams has been obtained through an external attack.That doesn’t mean we are dismissing the issue. We have assembled a team of experts that span Dell’s security, information technology, customer support, privacy, legal and communications organizations to focus on it. And, we are evaluating our internal physical and technical security measures to determine if there are additional efforts that would further ensure our customer data is secure.We also investigate every customer complaint received, when there is sufficient information to investigate, and we are actively working with both local and national law enforcement agencies and other corporations experiencing similar challenges to pursue action against those who seek to defraud our customers.You can help us by continuing to report information such as the phone number used to contact you, any information they know about your Dell system, and the name of any program they want you to download. Although you may not hear directly from our Security team, they will use the information to investigate and track down the parties responsible.The information our customers are already providing through the form at dell.com/reportphonescams has directly led to our ability to shut down fraudulent web sites that are used by both phone and email scammers to appear as if they are from Dell.Let me reiterate, that the safest thing you can do if you suspect a caller is fraudulent is to hang up. While Dell does offer some services that will proactively assist you with support issues should you opt into them, we do not make unsolicited calls asking to charge you to fix an unreported issue.But, if you have information that could help us stop this, I urge you to share it at dell.com/reportphonescams. And share that link or this post with your friends and family, so that they will know what to do if they get one of these calls.I thank you for your assistance, and commit to you that stopping these scammers is a top priority at the highest levels of our organization.Image by Martin Cathrae via Creative Commons [Editor’s Note: As mentioned above, we are working with several law enforcement agencies on this issue and the Federal Bureau of Investigation Internet Crime Complaint Center has asked us to encourage recipients of phone scam calls to file complaints with them, in addition to reporting Dell-related calls to us. To do so, visit: http://www.ic3.gov/default.aspx] Photos of telephone scam suspects in black hoods being deported from Kenya to China recently made headlines and cast quite a dramatic image for a problem that is affecting more and more of us all each day.last_img read more

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Technology Credit Union finances electric sports cars

first_img 1SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr The credit union is one of Tesla’s preferred financial partnersby: Karen BankstonTesla Motors offers high-end all-electric sports cars that are hot commodities in California, where they are manufactured. And if you ask about financing your Tesla, you may be referred to Technology Credit Union, which is among the carmaker’s preferred financing partners and one of the first credit unions in the country to offer loans for these cars.“Tesla is a top-tier Silicon Valley brand, known for their technologically advanced vehicles. This makes for excellent brand association for Tech CU, and it’s consistent with our focus on serving the technology ecosystem,” says Debra Bowman, SVP/retail banking for the $1.8 billion San Jose, Calif., credit union with more than 70,000 members.Tech CU offers up to 100 percent financing for three Tesla models, which an Internet search shows have manufacturer’s suggested retail prices up to $100,000. The CU has developed a streamlined process for funding the loans, with a dedicated phone number for Tesla buyers.Not only are the electric vehicles popular with existing members, but Tech CU sees the financing partnership as a path to recruiting new members in its home market. Bowman cites from a recent Automotive News article that sales of the Model S in the San Francisco Bay Area outpaced nationwide sales of Cadillac’s all-electric ELR in the first six months of 2014. continue reading »last_img read more

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Callie Hoegeman

first_imgCallie Hoegeman, age 79 of Batesville, died Sunday, April 16, 2017 at her home.  Born October 19, 1937, in Burning Springs, Kentucky, she is the daughter of Amanda (Nee: Lunsford) and Samuel Jewell.  She married Albert Hoegeman Sr. July 20, 1956 in Brookville, Indiana and he preceded her in death December 25, 2010.  She was a homemaker and a member of Batesville Eagles Aerie #1130 and the Batesville V.F.W. Post #3183 Ladies Auxiliary.Callie enjoyed trying her luck at the casino, playing bingo or in a poker game.  She and Albert liked walking in the woods, fishing and taking drives, looking for new fishing holes to try.  For years she bowled in leagues, got a kick out of playing video games and according to her family, was an excellent cook whose chicken and dumplings and banana pudding will be sorely missed.  Callie was a Colts fan or a Peyton Manning fan depending on who you asked and her family laughed that while she’s never held a golf club in her life, she followed it on T.V. and was a diehard Tiger Woods fan and more recently rooted for Rickie Fowler.  What she loved best was having the family together and spending time with her grandkids.Callie is survived by her daughters Margaret Barry of Greensburg, Indiana, Brenda Allen of Batesville; sons Don Hoegeman of Batesville, Willie Hoegeman of Milan, Indiana, Dave Hoegeman of Sunman, Indiana; brother James Jewell of North Vernon, Indiana; 20 grandchildren and 28 great grandchildren.  In addition to her husband and parents, she is also preceded in death by her son Albert Hoegeman Jr., brothers Carlos, Samuel, Ted and Homer Jewell and sisters Maggie Gilbreath and Lucy Cranfill.Visitation is Thursday, April 20th, from 10 a.m. until 1 p.m. at the Weigel Funeral Home.  Funeral services follow at 1 p.m. with Rev. Steve Yeaton officiating and burial will be in St. John’s Huntersville Cemetery.  The family requests memorials to American Lung Association.last_img read more

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Sky Sports Racing secures NYRA and Woodbine partnerships

first_img PM casts doubt over imminent resumption for professional sport May 11, 2020 Demonstrating its commitment to North American racing, Sky Sports Racing has secured two multi-year partnerships with New York Racing Association (NYRA) and Woodbine Entertainment Group. The two new agreements will see the broadcaster acquire the exclusive UK and Ireland broadcast rights for all races from Woodbine, Saratoga, Aqueduct and Belmont Park Racecourses Matthew Imi, Chief Executive of At The Races, commented: “We’re thrilled to be partnering with two racing organisations as forward thinking and respected as NYRA and Woodbine. Their venues host high quality racing and their East coast locations are increasingly attracting British and Irish trained horses. “This complements our offering of the world’s best international racing, and we’re excited about promoting and showcasing NYRA and Woodbine racing in the UK and Ireland.”Under the terms of the partnerships, Sky Sports Racing will deliver HD coverage from each track into its nightly, studio-hosted US racing broadcasts. Attheraces.com will also work alongside each of the racecourses to drive extensive digital and social media coverage for race fans.Tony Allevato, Chief Revenue Officer of NYRA, added: “Partnering with Sky Sports will expand the reach of NYRA’s acclaimed television simulcast program and provide viewers in the UK with high quality daily coverage of Aqueduct Racetrack, Belmont Park and Saratoga Race Course. To be featured prominently on Sky Sports Racing and its digital At The Races channels will benefit New York’s horsemen and grow the sport.”Jim Lawson, Chief Executive of Woodbine Entertainment, concluded: “We are excited to partner with Sky Sports to further promote our world-class Thoroughbred horse racing at Woodbine Racetrack. “With the opening of our second turf course earlier this summer and our renowned E.P. Taylor course, we have carded more turf races than ever before which we believe will resonate well with the Sky Sports audience in the UK and Ireland. “This partnership will also provide further exposure to our major racing events highlighted by the Queen’s Plate, the Ricoh Woodbine Mile and the Pattison Canadian International.” Share UK racing remains hopeful for crowd pilot events August 14, 2020 Share Related Articles Ascot adds three-year extension to Sky Sports Racing deal August 14, 2020 Submit StumbleUponlast_img read more

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